Friendly Automate is a service to engage contacts via email, SMS or other channels. Friendly Automate customers can evaluate their contacts’ reaction to the messages and visitors’ behavior on their website.
In doing so, Friendly Automate allows customers to collect and store personally identifiable information (“PII”), which may include contacts’ names, email addresses, phone numbers, job titles, company names and any other PII which our customers choose to request.
The type and amount of information collected about their contacts is determined by the customer. If the customer chooses to use Friendly Automate to collect and track information about their contacts, Friendly Automate will employ technologies such as cookies, beacons, tags and scripts.
Friendly Automate stores personal data in accordance with applicable laws such as GDPR, CCPA and PECR. Friendly does not rent or sell customer data.
Friendly processes and stores all customer data exclusively in Switzerland or Germany (EU). We use services from third parties to run Friendly. Here you can find a list of our sub-processors.
Most recently updated: April 5, 2021